Bullet Points

Around the world, in every office, conference room and meeting room, every minute, of every day people are standing up giving presentations with a list of bullet points displayed on the screen behind them. Now just because millions of people do it does it make it right? The short answer is NO !

Using bullet points in your presentations is:

• Lazy
• Ineffective
• Futile

They rarely help the overall communications process which the presentation is trying to achieve.

While it is true that the human memory is better at retaining visual information rather than aural information, using bullet points distracts the listener from what the presenter is saying while they read the bullets. Then when the presenter repeats what the audience has just read, it is old news. And we all know how boring it is to hear old news repeated!

If, in an attempt to be more interesting, the presenter rephrases the bullet points in his oration this just ends up confusing the audience as they hear one thing but see something different.

So using bullet points in your presentation is a “lose-lose” situation.

Why do so many people use bullet points? I believe they are a bi-product of the presentation’s development. When you are developing your thoughts for a presentation is very useful to write down short bullet points and to be able to re-order, add and delete points as you think through your presentation. The result being a sheet or sheets of paper covered with a long list of bullet points. The problem comes when people transcribe these bullets into the presentation software.

This usually happens for one of to reasons:

A)     The presenter doesn’t know any better.

B)     The presenter feels that he/she needs the reminders to help them present the information and keep the presentation on track.

In the latter case, I would suggest that the bullet points are transcribed on to the speaker’s notes, not the slides. That way the speaker can be reminded of what to say, without broadcasting it in advance to his audience.

Using the slides to remind you what to say turns the whole process of giving a presentation on its head. Rather than the presenter leading the presentation with the visual aids supporting what he says, it makes the slides lead the presentation with the presenter demoted to the role of describing what the slides say. In the worst cases the presenter becomes completely redundant as the audience can read the slides and understand the points themselves. The “presenter” would have been better off sending everyone an email, far more efficient.

Hopefully, I have now convinced you that bullet points are not good for your presentations. This raises the next question; what else should you put on our visual aids, or should we do away with the slides altogether?

Personally, I believe slides can help get your message across and help to make it more memorable. After all it was Confucius who once said, “I hear I forget, I see I remember”. What should go on the slides though? Well the clue is in the name, “visual aids”. Your slides should conjure up strong mental images which reinforce what you are saying.

The best example of this I have come across was in a presentation about global warming. The speaker was making the point that what happens in relation to global warming is all down us as individuals. To illustrate the point that one person can make a difference he put up a slide with three images: “American policemen beating up a black person”,”Martin Luther King” and “President Barack Obama”, what a change in one generation!

So I appeal to your better judgement, Ban the Bullets, be more creative and make your presentations work.

If you’d like to see examples of replacing bullet points with images take a look at my Brief History of Slide Design blog listing.

All the Best

Graham Young

http://www.businesspresentation.biz

 

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Beginnings

“How shall I begin my presentation?” is probably one of the most often asked questions and possibly one of the most important questions.

Everyone knows that first impressions count, even if you know your audience and they all know you, the start of your presentation sets the scene for what is about to follow. Give a boring introduction and everyone mentally settles down for a boring presentation.

The most important thing you must do at the start of a presentation is grab. Make them listen. Do or say something unexpected. Challenge your audience. Make them think.

Telling them your name and the title of your talk will NOT suffice. I’m sorry but that’s just boring. Take a tip from the world of stand up comedy, where the comedian gives his/her name at the end of his act when people may actually be interested to know what it is, not at the start.

Rehearse your beginning by saying it aloud several times until you feel comfortable saying it. This will then help you get over the nervous bit at the beginning of your speech.

Presentation Training and Coaching is available from the author of this blog. Please visit my presentation training  website.

Give me a day and I’ll change your presentations, forever

Relying on …..

Relying on your slides, your props, your notes or anything else is a recipe for disaster.

When you rely on something or make assumptions about something or someone. Sod’s Law says it will go wrong, particularly when it is of utmost importance that it all works.

Remember your slides are not the message, you are.

As David Goldman put it:

“Regarding Power Point, props, or anything else, what matters most is the result. Many of us have experienced times where AV doesn’t work. So know your presentation inside and out. If your passionate about your message then you can deliver it under any circumstances.” 

Even if all the technology works, the heart of a presentation comes from the presenter not from the media and props that are used to convey the message. As Paula Parish put it:

“It is the spirit of what you are projecting more than the “technology” that makes the connection work. Engagement, involvement, practical application along with visualization techniques and a ‘fun’ mentality are keys to a successful presentation.

I always say: Knowledge, Clarity, and Confidence = Impact!”

This tip was created based on a discussion item on Linkedin

INTRO

This tip is from David Cotton, Owner, Wize-Up Learning and Development Ltd.

I learnt the mnemonic INTRO when I first got into training and still use it to shape the introduction of a presentation. For those who don’t know it:

Impact/Interest
Needs
Timing
Range
Objectives

Just to expand this – I think of some way to grab the audience’s attention at the outset. Often a simple question is enough. (Impact/Interest). I make a few statements which will convince them that there is something here that they will need to hear – although I never use the word “needs”. (Needs). Then I tell them how long it will take, (Timing) what I will cover (Range) and what they can expect to take away (Objectives). 

 The alternative would be to stand up and tell them who I am and what I am going to present. And that’s a great way to lose people from the outset.

Fun

When you give a presentation there are three basic aims:

• Entertain
• Inform
• Influence

Most presentations have one primary aim e.g. a best man’s speech is to entertain, a training course is to inform and a sales presentation is to influence but to be effective most presentations need to have all three elements.

People will be more receptive to new ideas and will learn more if they are having fun doing it.  So make sure you smile and use some humour in your presentation. Enable the audience to enjoy themselves and have some fun.  Use props and games to convey your message.

The presenter leads the way not just in the topic but also the mood of the audience. If you relax, your audience will relax, if you laugh your audience will laugh, as long as you have gauged the culture properly, if you are enthusiastic the audience are more likely to be enthused.

So have some fun when you are giving a presentation and your audience are more likely to enjoy it and to listen.

This tip was created based on a discussion item on Linkedin

Participation

How do you engage with your audience? How do you involve them in your presentation?

The key to an effective presentation is not talking at your audience but talking with them.

By getting your audience to participate in your presentation, you are far more likely to gain their engagement. Participation can take many forms, from physical activities to enlisting their imagination.

As David Cotton owner of Wize-Up Learning put it “Audience size doesn’t have any bearing on interactivity and I have never found an occasion in which I couldn’t introduce some level of interaction with the group. I’ve done interactive stuff with 2000 people in a concert hall. They expected to hear a speech but didn’t get one. Within seconds they were all on their feet, doing silly breathing exercises and then engaging with each other. It was enormous fun! On another occasion I had 165 corporate lawyers from 27 countries creating artworks together and on another groups of British civil servants singing and performing sketches. There were real learning objectives underlying each of these occasions, so it wasn’t purely frivolous!”

Cynthia Lett says ” I enlist the audience’s imagination from the start. My subject is etiquette so I explain they are going with me to an event (a meeting, dinner, reception – whatever my time restraints allow). Then we go together with me as the “tour guide”. I never stand behind a table or podium. Since we are “in this together” I am right next to them – talking with individuals who are encouraged to share their thoughts, situations and questions.

People take from a presentation what they can visualize themselves”

Just two examples of how you can bring your presentation to life with the help of some audience participation. As mentioned in the section “Do It” people will start to understand something only when they start to do it, not just by hearing and seeing it.

This tip was created based on a discussion item on Linkedin

W2IFM

W2IFM – Stands for  What’s In It For Me.

We live in a world of information overload, there is just too much information being circulated and re-circulated for any one individual to take in. One of the strategies people have adopted to cope with this vast volume of information is to only listen to or read information which is relevant to them. In fact most people will only listen if the information and opinions being presented will actually be of used to them. Hence the question “What’s in it for me” (W2IFM).

Right at the start of the presentation you have to answer that question in an attention grabbing manner, otherwise nobody will listen. You then need to keep answering the question throughout the presentation, to keep people involved.

Presentations should not be about you.

Presentations should be about your audience.

There are far too many business presentations that spend far too much time talking about their company, their products and their services. Reeling off lots of facts about how large they are, how long they have been in  place, how much money they have made, etc etc, Most audiences don’t care, they are siting their think W2IFM, What’s In It For Me?  In a sales presentation stop talking about your products and services and start talking about how your products and services can be of benefit to your audience members.

Essentially, this is the same as the difference between a feature and a benefit., see article on FAB.  Lists of facts and features are essentially boring while proven benefits are engaging.

The only way you can tell you audience things that are of interest to them is to know you audience (See A for Audience), and put yourself in their shoes. Imagine going on a first date with someone who dominated the conversation and talked about themselves all night long. Would you really want to go on a second date with that person?

As you develop the presentation keep asking “so what?” , “why should they care about that” and “what’s in it for me”.

Flip Charts

Flip charts and whiteboards are very useful tools when you are giving a presentation to a small or medium-sized audience. They enable you to be more interactive with your audience and reduce the pre-canned effect PowerPoint can sometimes induce.

Here are 10 top tips on using flipcharts:

1. Make sure all the pens have ink in them and write properly before your audience arrive.
2. If you have pre-created some sheets, keep them covered with a blank sheet until you are ready to use them.
3. If you are not confident in your artistic abilities, draw what you want in pencil on the sheet(s) beforehand, then during the presentation you can go over the pencil lines with a felt tip. The pencil lines will not be visible to your audience.
4. The same works for any text you need to write
5. If you have prepared a number of different sheets which you would like to refer to during your presentation, add a little tag on the bottom of each sheet so you can easily flip to the right page.
6. For whiteboards make sure you have the correct pens (dry markers) and an eraser before you write anything.
7. Don’t talk while you are writing, you are better to turn write what you have to write then turn back to your audience before talking about it.
8. Be aware that it is very easy to keep looking at a diagram that you have just drawn while you talk about it. You should look at your audience not the diagram.
9. Once you have finished with a sheet on the flipchart and starting to move on to a different subject, cover up the flipchart with a blank sheet.
10. To ensure audience interaction, give out paper and pens to everyone in your audience, then ask them to write the 3 most important qualities, aspects,problems,challenges or whatever related to your presentation topic. Then ask people to shout out what they have written and write them up on the flip chart.  This is far more effective than just listing the top 3 in your opinion.

Be creative – All the Best

Graham Young

http://www.businesspresentation.biz

Emotion

You can design, create and deliver a perfect presentation with an attention grabbing start, a well structured body and a clear call to action at the end but if you don’t put any emotion into it your presentation will not change anything.

You may have very strong logical arguments, you may even be right!  but if you don’t have emotion, if you don’t have a passion, if you don’t show that you care about the topic on which you are talking, your audience will not care either.

A common trait when giving a presentation is to become very formal. Some people put on their “presenting hat” and think “I have to do this properly”, “I don’t want people to see that I’m nervous”, “I need to speak slowly and carefully so that everyone can hear”, “I don’t want to say err or umm”. The problem with this approach to presenting is that in trying to do it properly they end up taking all the personal feelings out of the presentation, it becomes a presentation devoid of emotion.

Alternatively, some people intentionally try to remove any emotion from their presentations, particularly when they are talking on a technical subject. They feel there is no place for emotion in the subject or even no place for emotion in business.

I will say this only once, All presentation that lack emotion are boring!

To have any chance of making your audience believe what you are telling them, you have to believe it yourself and you have to show that you believe it. If you have an exciting new product, there is no point telling everyone it is “an exciting new product” in a monotone voice. You have to sound excited.

If you worry about the effects of global warming, you need to sound worried, not just quote facts and figures.

Not only do you have to be emotional as a presenter, you want/need to stir the emotions in your audience.

Rather than talking about for instance global warming abstractly, talk about how it may affect each and every member of your audience personally. What life will be like for their children and grandchildren.

History has shown time and time again, people are driven by their emotional needs. It is not always the technically best product that wins, or the cheapest, more often that not it is the product sold by the person the buyer likes most and trusts most. Why do you like some people more than others? It is certainly not down to logic and reasoning, it is about emotion.

The majority of presentations are forgotten, not because they were all uninteresting at the time, but because the speaker did not challenge our emotional state.

One of the easiest ways to conjure up emotions in a presentation is to tell a story, a personal story. When I run presentation training courses I often relate what I’m talking about by telling little anecdotes about presentations I have given or listened to in the past and the emotions that I felt at the time.

Not only should you start creating a presentation by thinking what you want your audience to do after the presentation, you also need to think about how you would like them to be feeling. Is it happy, reassured, confident, angry, determined, thankful, or any one of a hundred other emotions you can invoke.

In many respects this is the same argument as the difference between features and benefits. Most people will agree that if you are selling something you are better to focus on the benefits than the features. You not only need to present the features but tell your audience what they mean to them. Similarly, you don’t just want to argue the logical facts of your case but make your audience feel the emotions as well.

It is the emotional bond that you generate with your audience which will make them remember your presentation

Body Language

Whole books have been devoted to body language.  This is not intended to compete with such texts but provides a few basic pointers on how to stand and the effect your posture has on yourself and your audience.

When you slouch on to the stage, staring at the floor, and mumble your presentation, no matter how fantastic the words are you will not get a good reaction.

Likewise, if you stand up proud, talk clearly with variation in pitch tone and speed and recite nursery rhymes to senior executives you probably will not sell any products.

When you are presenting stand proud with your stomach in, chest out, head up and look the audience in the eyes.  This will make you feel more confident, and you will come over more confidently as well.

A lot has been written about hand gestures and moving around on stage when you are presenting.  Rather than worry too much about what to do with your hands, my advice is to act as naturally as you can. Stop worrying about what your hands are doing.

The main thing to remember is that little things tend to irritate.  So, try to avoid small repetitive movements.  If you normally use your hands to emphasize what you are saying, then carry on and use them when presenting.  However, remember that you are on stage so you need to be more dramatic than when talking one-to-one.  Hand movements should start at the shoulder not the wrist or elbow.

Use gestures to help create a mental picture in the minds of your audience. 

Feel free to move around the stage, but watch out that you are not constantly walking across the beam of your projector, if you are using one. 

Another thing to avoid is tottering or walking up and down or side to side repetitively, or swaying back and forth on the spot.  That is the type of little thing which can become irritating to your audience.  If you find yourself starting to move, move properly, walk right across the stage.  After all like it or not, it is you that they have come to see and the more you move around, in a purposeful way, the better it is likely to be.